Binnash
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Effective Date: 1st November, 2024

Delivery Policy

Thank you for choosing Binnash IT as your trusted online product or service provider. This Delivery Policy outlines the terms and conditions regarding the delivery of products and services purchased through our platform. By placing an order with us, you agree to comply with and be bound by the following policies:

Order Processing Time

  • Orders are typically processed within 7 business days from the date of purchase.
  • Processing times may vary depending on the nature of the product or service.

Delivery Methods

We offer various delivery methods, including standard shipping, express shipping, and digital delivery, depending on the nature of the product or service.

Shipping Addresses

  • It is the responsibility of the customer to provide accurate and complete shipping information.
  • We are not responsible for items delivered to incorrect addresses provided by the customer.

Shipping Restrictions

Some products or services may have shipping restrictions based on geographic location or local regulations. Customers are responsible for checking and complying with these restrictions before placing an order.

Delivery Confirmation

  • Upon successful delivery, customers will receive a confirmation email with relevant details, including tracking information (if applicable).
  • Digital products or services will be delivered via email or through the customer's account on our platform.

Shipping Delays

While we strive to meet all delivery timelines, unforeseen circumstances such as weather conditions, customs delays, or other external factors may cause delays. We appreciate your understanding in such situations.

Returns Due to Non-Delivery

If a product is returned to us due to non-delivery (e.g., incorrect address provided), the customer will be responsible for any additional shipping charges.

Contact Information

If you have any questions or concerns regarding your order or our delivery policy, please contact us.

Refund Policy

Thank you for shopping at Binnash IT. We appreciate your business and want to ensure your satisfaction with our products. Please read the following refund policy carefully.

1. Eligibility for Refund

  • To be eligible for a refund, the item must be unused and in the same condition that you received it. It must also be in the original packaging.
  • Items that are damaged, used, or not in their original condition may not be eligible for a refund.
  • Refund requests must be made within 7 days of receiving the product.

2. Refund Process

To initiate a refund, please contact us with your order number and details of the issue. Our team will review your request and notify you of the approval or rejection of your refund. If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 7 days.

3. Late or Missing Refunds

  • If you haven’t received a refund within the specified time frame (5 to 7 working days after initiating refund), please check your bank account again and contact your card issuer bank or MFS. It may take some time before your refund is officially posted.
  • If you’ve done all of this and still have not received your refund, please contact us.

4. Changes to this Refund Policy

We reserve the right to modify this refund policy at any time. Changes and clarifications will take effect immediately upon posting on our website.

By making a purchase on our website, you agree to and accept the terms of this refund policy. If you have any questions or concerns, please contact our customer service team.

Thank you for shopping with Binnash IT.